Privacy Policy
1. Information we collect
- Account and authentication data, including registered phone number, OTP/session records and device/session security information.
- Profile data, including name, mandatory date of birth for age-access controls, bio, avatar or profile photo, and language preferences.
- Social and communications data, including friends, blocks, reports, chat records, voice-message records, and call metadata such as participants, call type, timing, duration and status.
- Purchase and service data, including coin purchases, wallet transactions, gifts, paid-call charges and relevant Google Play purchase identifiers.
- For eligible earning accounts, verification, KYC, payout and earnings records required to operate the earning and payout features.
- Support, safety, fraud-prevention and moderation records.
2. Permissions and device access
Camera and microphone access are used for voice/video communication and verification features that require them. Photo or file access is used only when you choose a profile or verification image. Notification and call-state related permissions may be used for incoming-call delivery, call interruption handling and service alerts. Permissions can be denied or revoked in device settings, although some features may stop working.
3. How information is used
ZUQY processes information to create and secure accounts, enforce the 18+ access rule, provide profiles, chat and voice/video calls, process virtual-coin purchases and gifts, calculate eligible earnings, process payouts, conduct KYC and verification, deliver notifications, prevent fraud and abuse, investigate reports, enforce policies, provide support and comply with applicable law.
4. Sharing and service providers
Information may be processed by service providers that support hosting, communications, push notifications, app-store billing, verification, payouts, security or support. Only information reasonably necessary for the relevant service should be provided. ZUQY does not sell personal information to advertisers.
5. Public and private information
Profile information intended for discovery may be visible to other ZUQY users. Authentication data, government-ID/KYC information, payout credentials and other sensitive account records are not intended to be public.
6. Safety and child protection
ZUQY is an adult-only service for users aged 18 or older. Reports involving child sexual abuse and exploitation (CSAE) or child sexual abuse material (CSAM) are handled under the ZUQY Child Safety Standards.
7. Retention
Account and service data is retained while needed to provide the service and for legitimate security, fraud-prevention, dispute and operational purposes. After an account-deletion request is completed, data that is not required to be retained is deleted or de-identified. Certain purchase, payout, KYC, tax, fraud, dispute, safety or legal records may be retained for the period required or permitted by applicable law.
8. Account deletion and user choices
You can request deletion from inside ZUQY or through the public Account Deletion page. You may also contact zuqiapp2026@gmail.com for privacy or account questions.
9. Security
ZUQY uses access controls and technical safeguards designed to protect account and sensitive service information. No online system can guarantee absolute security.
10. Changes
This policy may be updated as the app, legal requirements or platform policies change. Material updates will be reflected by changing the effective or last-updated date.